SMS Program Terms & Consent
By opting in to receive SMS messages from ICommand Bookkeeping, you agree to receive system alerts, account notifications, and verification messages.
Message frequency varies depending on system activity and user interactions.
Message and data rates may apply.
To opt out at any time, reply STOP to any message.
For assistance, reply HELP or contact us at support@icommandbookkeeping.com.
No mobile information will be shared with third parties for marketing purposes.
Users must explicitly opt in by providing their phone number and confirming consent via SMS by replying YES to an opt-in message.
Program Overview
Program Name
ICommand Bookkeeping System Alerts
Operated By
I-Command Solutions, LLC d/b/a ICommand Bookkeeping
Program Type
Internal business alerts for company staff and administrators
Who Receives Messages
Company IT staff, administrators, and authorized employees only (internal use)
Contact
support@icommandbookkeeping.com
What Messages Are Sent
Our SMS program sends the following types of system notifications:
System Alerts
Critical system status notifications such as database issues, service outages, or performance warnings.
Error Notifications
Automated alerts when errors are detected in payroll processing, bank feeds, or other critical modules.
Support Ticket Updates
Notifications when support tickets are assigned, updated, or require immediate attention.
One-Time Passwords
Secure verification codes for multi-factor authentication when logging into the platform.
Payroll Confirmations
Batch completion notifications with employee count and totals after payroll processing.
Backup Confirmations
Nightly backup status confirmations and database health reports.
Message Frequency
Message frequency varies based on system events. High-priority alerts (system outages, security issues) are sent immediately regardless of time. Routine notifications (backup confirmations, payroll completions) are sent during business hours, typically 7:00 AM to 8:00 PM in your company's configured timezone. On average, most users receive fewer than 10 messages per week.
Msg & data rates may apply. Message frequency varies. Consult your carrier for details on your messaging plan.
How to Opt In
Your company administrator registers your phone number in the ICommand Bookkeeping platform under Settings > Notifications.
You will then receive an SMS invitation message. You must reply YES to confirm and opt in.
Opt-in keywords: YES, START
How to Opt Out
You can opt out at any time by replying STOP to any message you receive from us.
You will receive a confirmation: "You have successfully been unsubscribed. You will not receive any more messages from this number. Reply START to resubscribe."
Opt-out keywords: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT
Need Help?
Reply HELP to any message for assistance.
You will receive: "ICommand Bookkeeping System Alerts. For support visit icommandbookkeeping.com or reply STOP to unsubscribe. Msg & data rates may apply."
Help keywords: HELP, INFO
Supported Carriers
Our SMS program is compatible with all major U.S. carriers, including but not limited to:
Carriers are not liable for delayed or undelivered messages. T-Mobile is not responsible for delayed or undelivered messages.
Standard Disclosures
Message and data rates may apply. Message frequency varies.
By opting in, you consent to receive automated SMS messages from ICommand Bookkeeping System Alerts. Consent is not a condition of purchase or service.
Reply STOP to cancel at any time. Reply HELP for help.